Houtspel.nl is a webshop based in the Netherlands, Almere. We mainly sell handmade - sustainable and ecologically sound - wooden toys. Our products are made of wood and can be fairly heavy.
Shipping heavy items can be costly and therefore we have made agreements with our carriers for all orders within the following countries:
When ordering from these countries, our webstore will calculate the correct costs automatically, based on product-size and shipping destination.
Worldwide shipping costs change regularly and depend strongly on weight and size. Today’s rules and costs may not apply tomorrow and therefore ordering trough our website is only possible from the countries listed above. You may have noticed this if you have tried to order from other countries.
Although it is not possible to order trough our website, we accept orders from almost all countries. If you are interested in any of our products, please send us an email (firstname.lastname@example.org) and we are happy to help you personally.
After sending us an e-mail with the desired products and the correct shipping adress, we will weigh the products and search for the best carrier and provide you with a quote for your order.
As with any order made trough our website, we ship after receiving payment. We offer the following payment methods to our international customers:
We will send you the information or the Paypal-link by email when needed.
We will ensure the best possible packaging for shipping and provide appropriate labeling and documentation. However, we can not be held responsible for any additional duties or regulations concerning import of your items, required by your country. Any customs fines or duties will be at your own risk. In our experience, however, this has never been a problem to date.
For orders outside the EU, 0% V.A.T. applies to the ordered items.